After-sales is our pleasure and duty. We will dealing with your question in 24hours
NEPTUNE will continually provide you with the after sales technical support. We also offer a solid warranty on equipment, workmanship, performance, and service response time. NEPTUNE service departments stock thousands of different items, ready for immediate shipping to ensure fast, efficient fulfillment of all parts orders, which in turn minimize downtime and productivity loss.
NEPTUNE service technicians are PMMI certified and factory trained to assure smooth installation. They will also provide on-site training and ongoing support.
After sales technical support will cover the following:
Installation of the equipment in your plant
Solve electrical, mechanical and software issues
Maintain computerized machine history database